Everyone keeps score. The question is how? All you need is two kids and two bowls of ice-cream to see this in action. Which is biggest?
If your staff is getting ready to leave on a Friday when you are wondering about the work getting done then they are just keeping score differently.
They are keeping score based on leaving on time, or perhaps they will "win" and leave a little early.
You are keeping score on sales, or patients served, or reports being completed, or …… who knows what.
Just as a plant will turn its leaves to the light, employees will turn their actions in the direction they are keeping score.
Rick
